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This section contains the following topics:
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1. Basic Information on Rating Decisions
Introduction |
This topic contains basic information on rating decisions, including
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Change Date |
May 10, 2016 |
V.iv.1.A.1.a. Definition: Decision |
A decision means a formal determination on all questions of fact and law affecting the provision of Department of Veterans Affairs (VA) benefits to a claimant.
References: For more information on statutory decision requirements see
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V.iv.1.A.1.b. Definition: Rating Decision |
A rating decision is a record purposes document detailing the formal determination made by the regional office (RO) rating activity regarding one or more issues of benefit entitlement. The rating decision states the decisions made and provides an explanation supporting each decision.
References: For more information on
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V.iv.1.A.1.c. Components of the Rating Decision |
The rating decision is composed of a Narrative explanation of the determination on benefit entitlement and a Codesheet containing information about the claimant, the current decision, past decisions, and the current state of entitlement to compensation and/or pension benefits.
References: For more information on the
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V.iv.1.A.1.e. Rating Decision Automation Using VBMS-R |
Rating decisions are prepared using VBMS-R, which
Reference: For more information on VBMS-R, see the VBMS Rating User Guide. |
V.iv.1.A.1.f. Uniformity of Rating Decision Documents |
To the maximum extent possible, rating decisions should be formatted to exclude physical mailing or RO-specific address information.
VBMS-R’s user configuration settings require mandatory entries in the REGIONAL OFFICE NAME and ADDRESS LINE 1 fields, which should be populated with the standardized values Veterans Benefits Administration and Regional Office, respectively, to promote uniformity.
Example:
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2. Introduction
Introduction |
This topic contains information on the Introduction section of the rating decision, including
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Change Date |
January 20, 2015 |
V.iv.1.A.2.a. Purpose of the Introduction Section |
The purpose of the Introduction section is to
Note: The level of detail in the introduction depends on the complexity of each issue. |
V.iv.1.A.2.b. Generating the Introduction Section |
The Introduction section may be generated using the narrative assistance function in VBMS-R or may be composed manually. Use the guidelines listed below when manually composing the Introduction.
Note: Service dates must be checked for accuracy.
Reference: For more information on using the narrative assistance function, see the VBMS Rating User Guide. |
3. Decision
Introduction |
This topic contains information about the Decision section of the rating decision, including
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Change Date |
August 23, 2018 |
V.iv.1.A.3.a. Purpose of the Decision Section |
The Decision section lists the specific outcome for each issue addressed, such as the award or denial of
Where at least one (but not every) issue must be deferred, the Decision section will also list the deferred issue(s).
Notes:
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V.iv.1.A.3.b. Organizing the Decision Section |
If there is more than one decision made, each decision will have a number corresponding with the numbered issues.
Organize the Decision section in a logical manner, ensuring to accomplish the following:
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V.iv.1.A.3.c. Handling Issues Within Scope of a Claim |
When an issue within scope of a claim is considered in a rating decision, explicitly address the within-scope issue in the Reasons for Decision.
If the within-scope issue and the explicitly claimed issue
Example: The Issue statement on the rating decision could be worded as follows: “1. Evaluation of psychotic disorder currently evaluated as 30 percent disabling; competency to handle disbursement of funds.”
References: For more information on
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V.iv.1.A.3.d. Using Diagnostic Terminology to Name Issues |
When establishing issues for inclusion in the rating decision’s Decision section, use the diagnostic terminology provided by the medical examiner (or alternative medical evidence), as discussed in M21-1, Part V, Subpart iv, 1.C.7.b.
If the diagnostic terminology used to describe the condition is different than the terminology used by the claimant on his/her application, include the terminology that the claimant used as a parenthetical note in the following fields on VBMS-R’s ISSUE MANAGEMENT tab:
Example: The Veteran claims ringing in the ears. The medical examiner diagnoses the condition as tinnitus. The rating decision Narrative should list the condition as tinnitus (claimed as ringing in the ears) in its corresponding Issue and Decision numbered items.
Note: Do not include the parenthetical note, if indicated, in the DIAGNOSIS field on VBMS-R’s DISABILITY DECISION INFORMATION (DDI) screens. The parenthetical note should not appear on the Codesheet. |
V.iv.1.A.3.e. Changes in DCs |
The rating activity should not routinely change the previously assigned diagnostic code (DC) for a service-connected (SC) disability.
The rating activity should update a DC only when it is part of the current claim, and
Exception: If the assigned DC is erroneous or otherwise causing a payment error, the rating activity must update the DC even if the condition is not part of the current claim.
Reference: For more information on Codesheet errors that must be corrected, see M21-1, Part V, Subpart iv, 1.E.3.b. |
V.iv.1.A.3.f. Avoiding the Use of Free-Text Contentions in VBMS-R |
Avoid the entry of free-text contentions on VBMS-R’s ISSUE MANAGEMENT screen to the extent possible. Use free-text contentions only when existing decisional entry functionality is otherwise insufficient to accomplish the necessary rating action.
Reference: For more information on VBMS-R functionality, see the VBMS Rating User Guide. |
4. Evidence
Introduction |
This topic contains information on the Evidence section of the Narrative, including
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Change Date |
August 23, 2018 |
V.iv.1.A.4.a. Overview of the Evidence Section of a Rating Decision |
The Evidence section is a listing of each piece of evidence considered in arriving at the decision, which may include but is not limited to
Reference: For more information on evaluating evidence, see M21-1, Part V, Subpart ii, 1.A. |
V.iv.1.A.4.b. Generating the Evidence Section of a Rating Decision |
The Evidence section can be generated by importing evidence listed in VBMS or can be manually created through user input in VBMS-R.
Important: When importing evidence from VBMS, the Evidence section should always be checked for accuracy and completeness. |
V.iv.1.A.4.c. Guidelines for the Evidence Section of a Rating Decision |
Use the guidelines in the table below when generating the Evidence section.
Reference: For more information on the definition of evidence, see M21-1, Part V, Subpart ii, 1.A.1.a. |
V.iv.1.A.4.d. Establishing the Date of Receipt of Evidence |
The date VA received evidence is often a factor when determining legal entitlement to benefits; consequently, decision makers must ensure the receipt date listed in VBMS is as accurate as possible for any evidence listed in a decision.
If an earlier date of receipt is discovered, edit the document properties in the electronic claims folder to show the correct date.
References: For more information on
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5. Basic Information on Reasons for Decision
Introduction |
This topic contains basic information on the Reasons for Decision section of the Narrative, including
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Change Date |
June 20, 2024 |
V.iv.1.A.5.a. Purpose of the Reasons for Decision Section |
The purpose of the Reasons for Decision section is to concisely cite and evaluate all relevant facts considered in making the decision.
Use the table below to determine what decision elements the Reasons for Decision section must discuss.
Exception: Rating decisions for pension or survivor benefits prepared in pension management centers (PMCs) or decision review operations centers are not required to address favorable findings unless the rating is prepared for accrued benefits for disability compensation issues. Aside from ratings for accrued benefits for disability compensation issues, favorable findings are addressed in the decision notices.
Reference: For more information on the authorization activity’s sole jurisdiction in determining effective dates of DIC awards, see M21-1, Part VIII, Subpart i, 2.C.1.i. |
V.iv.1.A.5.b. Reasons for Decision Section Narrative Formats |
There are two basic Reasons for Decision section formats: a short- and a long-form rating narrative. The distinction between the short- and long-form narrative formats is based on the level of analysis and case-specific detail required in the Reasons for Decision section of the rating decision.
The short-form rating narrative requires minimum explanation of the basic elements of the decision. It is characterized by standardized automated language and limited free text.
The long-form rating narrative requires more detailed analysis and explanation of the facts of a case with reference to specific elements found in the evidence. The Narrative section is generated by automated language from VBMS-R, with the addition of free text.
A rating decision may contain a mix of both the short-form narrative convention and the long-form.
References: For more information on
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V.iv.1.A.5.c. Mandatory Use of VBMS-R Embedded Rules-Based Tools for Assigning Disability Evaluations |
Use of the VBMS-R embedded rules-based tools, such as the Evaluation Builder, is mandatory. These tools generate adequate explanation of an assigned evaluation and the requirements for the next higher evaluation.
Exception: Mental disorder evaluations generated by the Evaluation Builder are a suggestion and may be adjusted either one step higher or lower upon consideration of the evidence in its entirety.
Reference: For more information on using the Evaluation Builder and other embedded tools, see the VBMS Rating User Guide. |
V.iv.1.A.5.d. VBMS-R ANALYSIS Screen Fields and Text Population |
Following the entry of all information in the VBMS-R DDI screens, the following two, relevant text fields appear on the ANALYSIS screen for use in preparing the rating decision narrative:
Important: The entry of text in the third and fourth displayed text fields, labeled NOTIFICATION LETTER TEXT and NOTIFICATION LETTER USER TEXT, respectively,
The table below describes the origin and destination of the text that populates the two relevant fields described in this block.
Reference: For more information on decision notices prepared using the RADL process, see M21-1, Part VI, Subpart i, 1.B.3. |
V.iv.1.A.5.e. Using VBMS-R to Produce Text for the Rating Narrative |
The rating decision narrative is composed entirely of text entered in the REASONS FOR DECISION field of the VBMS-R ANALYSIS screen, including language that is
Because the rating narrative is maintained in the claims folder, and a copy of the rating decision is sent to the claimant, modify its language as needed, depending on the type of rating format (short- or long-form) deemed appropriate.
In the REASONS FOR DECISION field of the VBMS-R ANALYSIS screen, edit the rating narrative by inserting glossary text and/or free text to further explain the system-generated or glossary text, if needed, bearing the following in mind:
Notes:
References: For more information on
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V.iv.1.A.5.f. Definition: Favorable Finding |
As stated in 38 CFR 3.104(c), a favorable finding means a conclusion either on a question of fact or on an application of law to facts made by an adjudicator concerning the issue(s) under review.
References: For more information on
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V.iv.1.A.5.g. Requirement to Notify Claimant of Favorable Findings |
Each notice of a decision affecting benefits must address any findings made by the adjudicator that are favorable to the claimant.
Note: This requirement applies to decision notices issued on or after February 19, 2019.
References: For more information on providing notice of favorable findings in a
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V.iv.1.A.5.h. Addressing Favorable Findings in the Rating Narrative |
Rating decisions generated on or after February 19, 2019, must address, as a narrative element for each decided issue, any findings made by the adjudicator that are favorable to the claimant under 38 CFR 3.104(c).
Use the table below to determine how to properly address and document favorable findings in the rating decision narrative.
Exception: As noted in M21-1, Part V, Subpart iv, 1.A.5.a, rating decisions for survivor benefits need only document favorable findings in accrued cases involving disability compensation.
Reference: For more information on favorable finding generation in VBMS-R, see the VBMS Rating User Guide. |
V.iv.1.A.5.i. General Language Standards for the Rating Narrative |
Certain language standards apply for preparation of the rating decision narrative. Specifically, when populating the REASONS FOR DECISION field,
Note: In situations where automatically generated text does not meet with these standards, make any necessary edits to text in the REASONS FOR DECISION field. |
V.iv.1.A.5.j. Summarizing Medical Evidence From a 38 U.S.C. 7332 Record |
Medical records relating to drug abuse, alcohol abuse, infection with HIV, or sickle cell anemia require special protection and handling under 38 U.S.C. 7332.
Summarize information from a 38 U.S.C. 7332 record that is directly pertinent to the issue in the Reasons for Decision section. Do not incorporate quotations from a 38 U.S.C. 7332 record.
Example: If a Veteran claims to have been treated for an SC disorder and records show treatment for substance abuse instead, state simply that there is no evidence of treatment for the claimed condition without mentioning the actual object of treatment. |
V.iv.1.A.5.k. Danger of Paraphrasing |
Paraphrasing in easy-to-understand language requires care because the paraphrase might
Example: Use paraphrased language to help explain why the claim has been denied, but do not expressly state, The law says that… Simply insert the paraphrase. |
6. Short-Form Rating Narrative
Introduction |
This topic contains information about the short-form rating narrative, including
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Change Date |
October 27, 2023 |
V.iv.1.A.6.a. General Information on the Short-Form Rating Narrative |
The short-form rating narrative does not have to contain the entire explanation of the analysis or specifically cite each piece of the evidence; however, each element of the decision should be adequately explained.
Use of VBMS-R generated language, glossary fragments, Evaluation Builder, favorable finding functionality, and limited free text will usually contain adequate explanation of the essential elements of the decision. |
V.iv.1.A.6.b. Including Free Text in a Short-Form Rating Narrative |
In some cases, a limited amount of free text may be used to supplement the short-form rating narrative.
Use free text in situations where it is
Note: Any free text used must be clear, succinct, and written in lay terms.
References: For more information on
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V.iv.1.A.6.c. Short-Form Award |
For most awarded issues, the short-form rating narrative is sufficient. Using text generated by selections made in VBMS-R, the embedded glossaries and tools, and limited free text, explain the essential components of the decision as listed in M21-1, Part V, Subpart iv, 1.A.5.a.
Note: When awarding SC in the short-form narrative style, discussion of specific treatment in service or post-service is not necessary. Simply citing the legal basis for awarding SC and the symptoms that are the basis of the assigned evaluation is sufficient.
References: For more information on
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V.iv.1.A.6.d. Example: Short-Form Award |
Below is an example of a short-form rating Narrative awarding a claim for SC.
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V.iv.1.A.6.e. Short-Form Denials |
Explanation of the reason for a denied benefit in a short-form rating narrative is generated by selections made while inputting the decision in VBMS-R and supplemented with paragraphs from the embedded glossary fragments and limited free text.
The Reasons for Decision section should discuss the decision elements listed in M21-1, Part V, Subpart iv, 1.A.5.a. Findings favorable to the claimant under 38 CFR 3.104(c), if any, must be identified using procedural guidance found in M21-1, Part V, Subpart iv, 1.A.5.h.
In a short-form denial, the reason for denial should provide succinct reasoning explaining the elements not present which are needed to award the benefit.
Important: If there is evidence both for and against the claim, the short-form narrative should discuss how the evidence was weighed and any discrepancies resolved. For most claims where evidence was weighed, the denial rationale glossaries in VBMS-R contain adequate explanation.
References: For more information on
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V.iv.1.A.6.f. Example: Short-Form Denial |
Below is an example of a short-form rating denial Narrative addressing the Veteran’s claim of direct SC.
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7. Long-Form Rating Narrative
Introduction |
This topic contains information on the long-form rating narrative, such as |
Change Date |
February 19, 2019 |
V.iv.1.A.7.a. Issues Requiring a Long-Form Rating Narrative |
A long-form rating narrative must be used in decisions involving any of the following types of claims:
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V.iv.1.A.7.b. Adequate Analysis in a Long-Form Narrative Format |
The long-form rating narrative format must be used in certain types of claims to more thoroughly and adequately discuss the reason a decision was made. In general, the narrative should
Note: Cite both favorable and unfavorable evidence without partiality, especially when a decreased benefit is under consideration. Compare relevant findings at the time of the previous rating with present findings.
References: For more information on
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