In This Section |
This section contains the following topics:
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1. Overview of Deductible Expenses
Introduction |
This topic contains an overview of deductible expenses for income for Department of Veterans Affairs (VA) purposes (IVAP) in current-law pension cases, including
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Change Date |
April 16, 2021 |
IX.iii.1.G.1.a. Two Types of Deductible Expenses |
There are two types of deductible expenses, those that are allowed
Reference: For more information on deductions from specific income, see M21-1, Part IX, Subpart iii, 1.K.6. |
IX.iii.1.G.1.b. Reporting Deductible Expenses to Reduce Overpayment |
There is no time limit for submitting a report of deductible expenses to reduce or eliminate an overpayment in a pension account. However, the deductible expenses must have been paid during the same reporting period in which the overpayment was created.
It makes no difference whether the overpayment was created because of a change in income or a change in the maximum annual pension rate (MAPR). If the overpayment was previously repaid or recouped, deductible expenses can be used to issue a retroactive payment if the retroactive amount does not exceed the amount repaid or recouped. Otherwise, apply the time limits in 38 CFR 3.660(b) if the report of deductible expenses is submitted for the purpose of receiving retroactive benefits. |
IX.iii.1.G.1.c. Example 1: Deductible Expenses |
Example:
Result: Accept the report of medical expenses solely for the purpose of reducing the overpayment. No retroactive benefits can be paid because the medical expense report was not submitted within 38 CFR 3.660(b) time limits. (The time limit in this situation was December 31, 2013.) |
2. UME Deductions
Introduction |
This topic contains information on medical expense deductions, including
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Change Date |
March 4, 2025 |
IX.iii.1.G.2.a. Rules for Deductibility of UMEs |
38 CFR 3.278(c) defines medical expenses for VA purposes as payments for items or services that are medically necessary; that improve a disabled individual’s functioning; or that prevent, slow, or ease an individual’s functional decline. Refer to M21-1, Part IX, Subpart iii, 1.G.2.c for a list of common allowable medical expenses.
Unreimbursed medical expenses (UMEs) paid by a claimant (or by a claimant’s dependent(s) for VA purposes) may be used to reduce the claimant’s countable income. A deduction under 38 CFR 3.272(g) for medical expenses is permitted if all the conditions in the table below exist.
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IX.iii.1.G.2.c. List of Common Allowable Medical Expenses |
The list below shows some of the common allowable medical expenses.
Important: This list is not all-inclusive. Allow all expenses that are directly related to medical care.
Notes:
References: For more information on
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3. Sources of Medical Expenses
Introduction |
This topic contains information on the sources of medical expenses, including
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Change Date |
August 17, 2022 |
IX.iii.1.G.3.a. Definition: Nursing Home |
For the purposes of the medical expense deduction, a nursing home means:
Reference: For more information on nursing homes, see
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IX.iii.1.G.3.b. Definition: MFH |
A medical foster home (MFH) means a privately owned residence, recognized and approved by VA, that offers a non-institutional alternative to nursing home care for Veterans who are unable to live alone safely due to chronic or terminal illness.
For pension purposes, an MFH that VA has recognized and approved under the MFH Program is equivalent to a nursing home.
Reference: For more information on the MFH Program, see
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IX.iii.1.G.3.c. Definition: Care Facility Other Than a Nursing Home |
Care facility other than a nursing home means a facility in which a disabled individual receives health care or custodial care. A facility must be licensed if facilities of that type are required to be licensed in the State or country in which the facility is located. A facility that is residential must be staffed 24 hours per day with care providers.
References: For more information on
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IX.iii.1.G.3.d. Definition: Licensed Health Care Provider |
For the purposes of the medical expense deduction, a licensed health care provider refers to a person licensed to furnish health services by the State or country in which the services are provided. Licensed health care providers may include, but are not limited to
Reference: For more information on licensed health care providers see 38 CFR 3.278(b)(1). |
IX.iii.1.G.3.e. Facility Type and Medical Expenses |
The medical expense deduction should be contingent on the sort of care the disabled individual is receiving in the facility and the necessity for the individual to be there, not the name of the facility. However, if the facility type is unclear or the facility contains different housing options and it is unclear in which part the claimant or relative resides, call the facility to verify facility type. Document the call on VA Form 27-0820, Report of General Information or VA Form 27-0820b, Report of Nursing Home or Assisted Living Information, if more information is needed.
Note: If unable to reach the facility, send the claimant a 30-day development letter requesting proof of facility type. |
IX.iii.1.G.3.f. Custodial Care vs. Skilled Nursing Care |
If a claimant claims room and board expenses in a facility other than a nursing home, or another facility that does not qualify as a nursing home or MFH, then custodial care must be reviewed.
Custodial care means regular
Custodial care differs from skilled nursing care. Skilled nursing care is the provision of services and supplies that can only be given by or under the supervision of a skilled or licensed health care provider.
Note: Mental, developmental, or cognitive disorders encompass a wide range of mental health conditions that affect thinking and behavior. Examples include schizophrenia, Alzheimer’s disease, and dementia.
Reference: For more information on custodial care, see 38 CFR 3.278(b)(4). |
IX.iii.1.G.3.g. ADL and IADL |
ADLs are basic self-care activities, consisting of
ADLs do not include instrumental ADLs (IADLs). IADLs are activities other than basic self-care that are needed for independent living. Examples of IADL include
Note: Pull cords, 24-hour staffing, and locked exterior doors are not considered either ADL or IADL, although they may be indicative of a protected environment. |
IX.iii.1.G.3.h. Eligibility for A&A and Housebound for Medical Expense Deduction Purposes |
Certain medical expense deductions require distinguishing persons who are and who are not eligible to be rated for A&A or housebound.
For pension, the following persons
Exception: A living Veteran’s spouse may be rated for A&A (but not housebound) if the Veteran is dually entitled to compensation of at least 30 percent.
Note: For Parents’ Dependency and Indemnity Compensation (DIC), parents may be rated for A&A, but not housebound. |
IX.iii.1.G.3.i. A&A or Housebound Effective Date vs. IVAP |
A decision regarding the IVAP amount is separate from a decision regarding the effective date from which the A&A or housebound rate is payable.
If a medical expense deduction requires a claimant (or spouse) to be in need of A&A or housebound, then VA may deduct the expense during the initial year or calendar year in which VA determined the claimant (or spouse) to be in need of A&A or housebound.
Note: This block generally applies to claimants who are in a care facility or who are receiving in-home care. |
IX.iii.1.G.3.j. Medical Expense Deduction for Nursing Home Fees |
Allow a medical expense deduction for nursing home fees if a responsible official of the nursing home certifies that the claimant or relative is a patient (as opposed to a resident) of the nursing home.
Verify nursing home fees if/when one of the following situations exists:
Examples of verification include
Notes:
References: For more information on
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IX.iii.1.G.3.k. Medical Expense Deduction for Care Facility Other Than Nursing Home Fees |
Payments for health care provided by a health care provider are medical expenses for all pension beneficiaries to include those receiving special monthly pension or those that need to be in a protected environment.
Payments for assistance with ADL and IADL are medical expenses, regardless of if the provider is a health care provider, if the disabled individual is receiving health care or custodial care in a facility and either
Payments for meals and lodging (and other facility expenses not directly related to health care or custodial care) are medical expenses if
Verify facility fees if/when one of the following situations exists:
Examples of verification include
Notes:
References: For more information on
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IX.iii.1.G.3.l. Example: Custodial Care for a Dependent |
Example: A child of a Veteran is placed in a State school for those with special needs. VA has rated the child as incapable of self-support. The child participates in a program of therapy supervised by a physician. The Veteran reports that the child’s Social Security goes to the State to pay for the child’s care. In addition, the Veteran pays the State $200 per month.
Result: Do not allow a medical expense deduction for the Social Security payments because this money is not paid from the Veteran’s funds. The child’s Social Security would not be counted as income of the Veteran. Allow a medical expense deduction for the $200 per month the Veteran pays to the State out of the Veteran’s own funds, because there is evidence that a physician has stated the child needs the level of care that the State school provides.
Reference: For more information on deducting medical expenses, see M21-1, Part IX, Subpart iii, 1.G.2.a. |
IX.iii.1.G.3.m. In-Home Attendants for a Disabled Person |
Payments for assistance with ADL and IADLs by an in-home attendant are medical expenses as long as the attendant provides the disabled individual with health care or custodial care.
Payments must be commensurate with the number of hours that the provider attends to the disabled person. Monthly rates in excess of $5,000 require verification and documentation.
The attendant must be a licensed health care provider unless
Notes:
Example: A Veteran is rated in need of A&A by VA. The Veteran pays an attendant to administer medication and provide for the Veteran’s personal needs. The attendant also cooks the Veteran’s meals and cleans house.
Allow the entire amount paid to the attendant as a deductible medical expense. It makes no difference whether the attendant is a licensed health care provider.
References: For more information on
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IX.iii.1.G.3.n. Verification of In-Home Attendant Fees Required |
The claimant is required to submit verification of attendant fees when
Reference: For more information on questionable medical expenses, see M21-1, Part IX, Subpart iii, 1.G.5.a.
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IX.iii.1.G.3.o. Documentation of In-Home Attendant Fees |
If the fees for an in-home attendant require verification as described by M21-1 Part IX, Subpart iii.1.G.3.n, receipts or other documentation are required.
Documentation includes
The evidence submitted must include the
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IX.iii.1.G.3.p. Medical Insurance Premiums |
Premiums paid by the claimant or/spouse for health, medical, long-term care, or hospitalization insurance are allowable medical expenses.
Example: Social Security Medicare premiums.
Premiums paid for life insurance or burial insurance are not allowable medical expense deductions.
Note: Some hospitalization policies pay the beneficiary on admission to a hospital even if the beneficiary incurs no out-of-pocket expense, for example, beneficiary is admitted to a charity hospital. Premiums paid for such a policy are deductible medical expenses. Amounts received by a beneficiary from such a policy are countable income if they are not paid to cover the costs of the hospitalization.
References: For more information on
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IX.iii.1.G.3.q. Medicare Premiums |
Premiums for Medicare Parts A, B, and D and for long-term care insurance are medical expenses.
Allow a deduction for Medicare Part B premiums as a continuing medical expense without a specific claim from the claimant, if information obtained using the Social Security Administration (SSA) INQUIRY command or submitted by the claimant indicates that the claimant pays the premium.
Unless an earlier effective date is supported by the evidence of record
This is an exception to the general rule that all deductible expenses must be specifically claimed.
Important:
Reference: For more information on using Share, see the Share User Guide. |
IX.iii.1.G.3.r. Vitamins, Food Supplements, and Herbal Remedies |
If a health care provider authorized to write prescriptions directs a claimant or relative to purchase vitamins, food supplements, and/or herbal remedies, the cost of such items is an allowable medical expense deduction.
Develop to the claimant for proof that a health care provider, authorized to write prescriptions, instructed the claimant or relative to purchase vitamins, food supplements, and/or herbal remedies if the amount claimed is over $1,500 per household member per calendar year.
If the claimant does not respond to the request, allow a medical expense deduction up to $1,500 (per household member per calendar year) for vitamins, food supplements and/or herbal remedies.
Example: A Veteran reports calendar year 2015 food supplement expenses of $2,000 for themself, $800 for their spouse, and $400 for their son.
Result:
Note: Once a health professional has verified the need for a particular item, do not require the claimant/beneficiary to furnish a statement regarding this item again.
Reference: For more information on medical expenses for VA purposes see 38 CFR 3.278(c). |
IX.iii.1.G.3.s. Adaptive Equipment |
Payments for adaptive devices or service animals, including veterinary care, used to assist a person with an ongoing disability are medical expenses.
Do not allow a medical expense deduction for equipment that would normally be used by a nondisabled person, such as an air conditioner or automatic transmission.
Note: Medical expenses do not include non-prescription food, boarding, grooming, or other routine expenses of owning an animal.
Reference: For more information on medical expenses for VA purposes see 38 CFR 3.278(c).
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4. Processing UME Deductions
Introduction |
This topic contains information on processing UME deductions, including
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Change Date |
May 24, 2023 |
IX.iii.1.G.4.a. General Rule on Allowing Medical Expenses |
An award should not be adjusted to allow recurring or nonrecurring medical expenses without a statement from the claimant or the claimant’s fiduciary, if applicable, stating the
Medical expense adjustments may be made on the basis of information submitted orally, by e-mail or to be uploaded directly into the Centralized Mail portal using an approved VA claims submission service under the provisions of 38 CFR 3.217.
While development and additional information can be accepted through other means such as a phone call, a claim for medical expenses that will result in an increased benefit must be initiated on a proper standard form.
Notes:
Exception: Medicare Part B premiums are an exception to the general rule that a statement is required. VA does not require a claim or statement to deduct Medicare Part B premiums for pension purposes.
References: For more information on
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IX.iii.1.G.4.b. Requirements for a Medical Expense Deduction Claim |
A claim for a medical expense deduction that will result in increased benefit payments must be initiated by a
Note: Claimants are not required to submit the worksheets that are attached to standard forms for caregiver fees, assisted living fees, adult day care fees, or similar expenses to have the expenses considered as a deduction from countable income.
Example:
Surviving spouse submits VA Form 21P-0518-1, Improved Pension Eligibility Verification Report (Surviving Spouse With No Children), a statement from a caregiver, and various receipts from a pharmacy showing medications purchased. The surviving spouse does not list the medical expenses on VA Form 21P-0518-1 and does not indicate for whom the medications or the caregiver fees were paid and who paid the medical expenses.
Result:
Telephone development or development for VA Form 21P-8416 is required since the medical expenses are considered claimed, but the information for whom paid and who paid is missing. Do not assume the expenses were paid by the claimant because a receipt was sent.
References: For more information on
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IX.iii.1.G.4.c. Information Required for Mileage of Privately Owned Vehicle |
Use the table below to determine what the claimant must list for the itemization of expenses related to mileage for a privately owned vehicle for medical purposes.
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IX.iii.1.G.4.d. Information Required for In-Home Attendant |
Use the table below to determine what the claimant must list for the itemization of expenses related to in-home attendant for medical purposes.
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IX.iii.1.G.4.e. Information Required for Medical Expenses |
Use the table below to determine what the claimant must list for the itemization of medical expenses.
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IX.iii.1.G.4.f. Allowing Medical Expenses Prospectively |
Normally, medical expenses are deducted from an award after the fact, based on the claimant’s report of expenses actually paid.
However, under 38 CFR 3.272(g), medical expenses may be allowed prospectively if the claimant is paying recurring nursing home fees or other reasonably predictable medical expenses.
Notes:
Reference: For more information on calculating an estimated actual amount of recurring medical expenses, see M21-1, Part IX, Subpart iii, 1.G.4.g. |
IX.iii.1.G.4.g. Example: Annual Amount vs. Calculated Estimated Actual Amount |
A surviving spouse is a patient in a nursing home for long-term care because of disability from October 2015. The survivor is paying $2,000 per month for nursing home expenses beginning in October and requests this recurring expense to be deducted from their income prospectively. Therefore, the
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IX.iii.1.G.4.h. Dates for Allowing Medical Expenses Prospectively |
When first allowing prospective continuing medical expenses, deduct the estimated actual amount from the beginning of the reporting period in which the expenses began.
Allow the annualized amount as a continuing medical expense from the beginning of the following calendar year subject to 38 CFR 3.31. |
IX.iii.1.G.4.i. Award Action to Adjust After UMEs Allowed Prospectively |
Use the table below to determine the award action after medical expenses have been allowed prospectively.
Notes:
Reference: For more information about the initial year, see M21-1, Part IX, Subpart iii, 1.A.3.g. |
IX.iii.1.G.4.j. Reconsidering a Disallowed Claim |
In some situations
In such situations, calculate IVAP based on income and expenses projected from the effective date of the award to the date that is 12 months from the first of the month after the effective date.
If the claimant started paying continuing medical expenses after the effective date of the award, or if there has been a change in the level of continuing medical expenses, adjust IVAP 12 months from the payment date of the award or from February of the next calendar year as appropriate.
Example:
Result: Calculate IVAP (including calculated estimated actual in-home care fees) for the period February 13, 2014, through February 28, 2015. If estimated medical expenses (spread over the period February 13, 2014, through February 28, 2015) reduce the Veteran’s IVAP below the applicable MAPR, pay pension from March 1, 2014. |
IX.iii.1.G.4.k. Notice to Claimants for Prospective Medical Expenses |
When recurring medical expenses are first allowed, send a notice
When recurring medical expenses are disallowed, send a notice
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IX.iii.1.G.4.l. Adjusting an Award for a Change in Continuing Medical Expenses |
If a beneficiary reports a reduction in the level of continuing medical expenses, adjust the award effective the beginning of the reporting period based on the actual medical expenses paid during that reporting period.
A beneficiary’s report that they are no longer a nursing home patient, or a resident of another care facility may be accepted as a report that the beneficiary is no longer paying nursing home fees or custodial care fees and the award may be reduced with contemporaneous notice. Some cases may require an immediate reduction in pension on the end product (EP) 150, and a proposal to reduce retroactively under EP 600. If there is missing information that cannot be readily obtained via telephone contact, take immediate award action, as appropriate, and send a notice of proposed adverse action.
Example 1: A Veteran is receiving maximum pension with continuing medical expenses based on assisted living fees since 2015. On April 20, 2020, the Veteran reports 2020 expenses from a new facility. There is no mention of expenses from 2015 to 2019.
Result: Process the 2020 medical expenses. Recertification of medical expenses from 2015 to 2019 are not required because there is no evidence that medical expenses were less than the continuing medical expense amount for those years.
Example 2: A Veteran is receiving maximum pension with continuing medical expenses based on assisted living fees since 2015. On April 20, 2020, the Veteran reports 2020 expenses from a new facility and reports leaving the previous facility during 2017.
Result: VA has first party evidence that medical expenses were based on incorrect information since 2017. If satisfactory evidence of 2020 medical expenses is received (such as a fully completed VA Form 21P-8416), take award action under EP 150 to count the 2020 expenses from the new facility and send notification. Establish an EP 600 to send notice of proposed adverse action to remove all uncertified medical expenses for the years 2017 through 2019 or 2020.
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IX.iii.1.G.4.m. Nonrecurring Medical Expenses |
Most medical expenses are allowed as a deduction after the claimant pays them. All medical expenses other than those that are allowed prospectively are considered to be nonrecurring medical expenses.
Apply nonrecurring medical expenses against otherwise countable income for the reporting period (initial year or calendar year) during which the expenses were paid.
In an original or new award after a period of non-entitlement, apply medical expenses paid between the award effective date (or date of Veteran’s death in an original Survivors Pension claim filed within one year after the Veteran’s death) and the date that is 12 months after the award payment date against income for the initial year.
If the claimant also reports medical expenses for the first full calendar year after the commencement of the award, determine the total amount of medical expenses paid during the
Allow the greater amount of medical expenses during the period of overlap, subject to 38 CFR 3.31.
Reference: For more information on the initial year, see M21-1, Part IX, Subpart iii, 1.A.3.g. |
IX.iii.1.G.4.n. Example 1: Nonrecurring Medical Expenses |
Example: In May 2015, a Veteran who has been in receipt of pension for more than a year reports nonrecurring medical expenses paid between January 1, 2015, and May 15, 2015.
The Veteran requests an immediate recalculation of IVAP. Although the preferred procedure is to defer the medical expense adjustment until the end of 2015, the Veteran has the right to an immediate recalculation.
Result: Adjust the award from January 1, 2015, subject to 38 CFR 3.31, to allow medical expenses paid between January 1, 2015, and May 15, 2015. Remove the medical expenses from the award January 1, 2016.
At the end of 2015, adjust the award based on total medical expenses paid during 2015 (including the previously reported medical expenses). The adjustment is effective January 1, 2015, subject to 38 CFR 3.31. |
IX.iii.1.G.4.o. Example 2: Nonrecurring Medical Expenses |
Example:
Result: Adjust the award from November 1, 2013, to allow a gross medical expense deduction of $1,000 from October 28, 2013, through October 31, 2014.
Note: The adjustment to allow the medical expense is made from November 1, 2013, because 38 CFR 3.31 has already been applied, in that the effective date of entitlement is October 28, 2013. |
IX.iii.1.G.4.p. Example 3: Nonrecurring Medical Expenses |
Example: In May 2015, a Veteran who has been in receipt of pension for more than a year submits a VA Form 21P-8416 showing medical expenses paid between November 2014 and May 2015.
Result: Adjust the award from January 1, 2014, subject to 38 CFR 3.31, to allow those medical expenses paid during calendar year 2014. Recalculate IVAP as of January 1, 2015, based on the
Include a January 1, 2016, future award line to remove the medical expenses. |
IX.iii.1.G.4.q. Overlapping Initial Year and Calendar Year Periods |
Overlapping periods occur when the initial year overlaps the first calendar year.
If an overlapping period is involved
Apply this same procedure where overlapping medical expense counting periods result from processing an original or new award.
Example: A surviving spouse’s initial year is July 15, 2014, through July 31, 2015.
Result: Compare the medical expenses for the following two periods:
For the overlapping period (January 1, 2015, through July 31, 2015, pay based on the higher period of medical expenses. |
IX.iii.1.G.4.r. Effect of COLA or Change in Dependency Status on a Pension Rate |
If a MAPR increase occurs during a period when medical expenses are being allowed, IVAP will usually change on the date of the cost-of-living adjustment (COLA) even if there is no change in the claimant’s income.
This happens because there is now a new MAPR from which to calculate the 5 percent deductible. The same thing occurs when a dependent is added or removed.
Example: The 5 percent deductible for a single Veteran on August 1, 2014, is $632, whereas on December 1, 2014, it changes to $643 due to the COLA. This change causes IVAP to increase. |
IX.iii.1.G.4.s. Reimbursed Medical Expenses |
Do not allow a deduction for any medical expenses for which the claimant expects to be reimbursed.
If a medical expense deduction is allowed and the claimant later receives reimbursement for that expense, recalculate IVAP for the applicable reporting period based on actual expenses paid. |
IX.iii.1.G.4.t. Renouncement of Claimed Medical Expenses |
In some situations, a beneficiary may wish to receive a lower rate of pension to establish eligibility for benefits from another agency.
The table below outlines the guidelines to apply in such situations.
Note: The additional pension or Parents’ DIC that VA pays to a beneficiary because they incurred UMEs is not countable as VA income for SSA purposes.
Reference: For more information on how to report VA income for SSA requests see M21-1, Part XIII, Subpart ii, 1.B.5 |
5. Verifying Medical Expenses
Introduction |
This topic contains information on verifying medical expenses, including
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Change Date |
August 17, 2022 |
IX.iii.1.G.5.a. When to Request Provider Proof |
Request provider proof of claimed medical expenses when some or all of the expenses are questionable. Questionable medical expenses are those that raise doubt of validity.
Examples of questionable medical expenses:
Important: Only request proof of the medical expenses in question. Proof is not required for all expenses reported in a claim. Do not request
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IX.iii.1.G.5.b. What Constitutes Acceptable Provider Proof |
Provider proof can be in the form of a receipted bill, statement on the provider’s letterhead, computer summary, or other document from the provider showing all of the following information:
Exception: When the provider is a nursing home, accept as provider proof a properly completed VA Form 21-0779, or a statement on VA Form 27-0820b that
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IX.iii.1.G.5.c. Obtaining Proof of Expenses |
Follow the steps in the table below to obtain proof of medical expenses.
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IX.iii.1.G.5.d. Beneficiaries Affected by Natural Disasters |
Victims of natural disasters may have lost or misplaced many of their possessions, including personal documents and records. Such a situation could make it especially difficult to obtain provider proof of their reported medical expenses.
Natural disasters include, but are not limited to
Note: If residence in an area affected by a natural disaster is established, VA may concede a claimant’s loss of records to verify their reported medical expenses. |
IX.iii.1.G.5.e. Verifying Expenses for Beneficiaries Affected by Natural Disasters |
Follow the steps in the table below to verify reported expense(s) for an alleged victim of a natural disaster.
Note: Consider reasonable expenses on a case-by-case basis. Generally, these would be claimed expenses that are consistent with the nature of the claimant’s or relative’s identified disabilities, age, and amounts reported in previous years. |
IX.iii.1.G.5.f. Incidental Medical Expenses |
Do not request provider proof for mileage and incidental medical expenses unless the amount claimed or the number of items claimed appears questionable.
Incidental medical expenses are relatively low-cost expenses for which the claimant would not normally be expected to have documentation such as parking fees or cab fares. Whether a particular expense is an incidental medical expense is a judgment call by the claims processor. Do not routinely request verification of incidental medical expenses when sending out VA Form 21P-8416. |
IX.iii.1.G.5.g. Proof Not Required for Medicare Part B Premium |
Do not require provider proof from SSA for the Medicare Part B premium. Insert a copy of the Share/VBMS Social Security print in the eFolder each time an award is processed to allow a UME deduction for Medicare reasons. |
IX.iii.1.G.5.h. Acceptability of Photocopies |
Photocopies of receipted bills, canceled checks, or other documents are acceptable provider proof as long as they are legible and appear regular.
If there is any question as to the validity of a photocopy, request the original document. |
IX.iii.1.G.5.i. Provider Proof Maintained in the eFolder |
Maintain provider proof of claimed medical expenses in the eFolder.
When requesting provider proof, advise the claimant that photocopies should be submitted if the original documents are needed for insurance, tax, or other purposes.
Use the table below to determine the actions needed based on the documents submitted as proof by the claimant.
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